| 作者 | 家森信善（教职研究员）、相泽朋子（日本大学）、浅井义裕（明治大学）、海野晋悟（冈山大学）、尾崎泰文（钏路公立大学）、尾岛雅夫（神户大学）、近藤万峰（爱知学院大学）、津布久将史（专修大学）、富村圭(爱知大学)、永田邦和 (长野县立大学)、桥本理博(爱知学院大学)、播磨谷浩三(立命馆大学) |
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| 发表日期/编号 | 2024年12月 24-J-030 |
| 研究课题 | 地方企业的可持续发展与地方金融机构的作用 |
| 下载/链接 |
概要
In November and December 2023, a survey was conducted with 7,000 regional financial institution branch managers, receiving 2,516 responses (35.9% response rate). The survey focused on branch managers who directly interact with customers, rather than headquarters staff. While many managers feel a sense of fulfillment in their work, this feeling has declined compared to previous surveys conducted in 2017 and 2019. Although a strong sense of commitment to working for the local community is evident, particularly strengthened by client gratitude, younger staff do not have adequate opportunities to experience similar successes. Meanwhile, increasing client numbers have created a need for more efficient support. Efforts to assist with digitalization and decarbonization are underway, but the anticipated positive impacts are not yet fully realized. Challenges remain in addressing business continuity planning (BCP) and management guarantees. Human resource development and evaluation are also key areas that require improvement, especially in adapting to post-COVID needs.